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Contact Information for Technical Support
Mis Notificaciones de Servicio
- Contenido Destacado
- Mis solicitudes recientes
- Solicitudes recientes de mi organización
- System Notifications
May 13-14 B2C Service 2025 Strategy & Success Summit
2-day onsite @ Oracle Conference Center (Redwood Shores, CA)
Event Information
Now available on the B2C Service Support Portal:
Fern, your Support Digital Assistant!
Click here for more information
Oracle B2C Service Understanding the new Agent Suggestions
features for Incident Threads & Chat: March 21 Webinar
More information and registration
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Alerta:
This site will have a scheduled maintenance on Tuesday April 22 from 4 PM to 6 PM MDT (GMT -6). During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle service requests.
Start Date: 2025-04-17 12:40 pm PDT
End Date: 2025-04-22 03:00 pm PDT
Videos Destacados
Nuevos mensajes de blogs
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B2C Service Data Lifecycle Policies
Posted By:Elaine Leffler 29 days ago -
Workspace Rules Tips and Tricks
Posted By:Elaine Leffler 1 months ago -
Agent Browser UI Extensibility Framework (BUI) Troubleshooting
Posted By:Elaine Leffler 2 months ago -
Introducing Fern, your B2C Service Support digital assistant
Posted By:Elaine Leffler 7 months ago -
New Configuration Assistant features in B2C Service
Posted By:Elaine Leffler 14 months ago
