Which custom fields are available for conditional or case sections in message templates?
Environment
All versions
Issue
Certain fields from the data dictionary are not available in the list menu for conditional or case sections in message templates. Some custom object fields are available but not all. What can I use when the fields listed are not enough?
Resolution
All custom object fields except those with type "text area" are included. These can be used in combination with business rules to create functionality outside of what's given out of the box. Fields of type "text area" are not available for conditional or case sections of message templates because they are not searchable.
Para obtener información adicional, consulte la sección Searching in reports en la documentación en línea para la versión que su sitio está ejecutando actualmente. Para acceder a los manuales y la documentación en línea de Oracle B2C Service, consulte la Documentación de los productos de Oracle B2C Service.