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Support Experience Blog

Oracle B2C Service insights from our Technical Support team subject matter experts

  1. Elaine Leffler

    02/07/2025

    Pass the popcorn, it’s summer blockbuster season. What are you lining up to see this cinematic summer? F1?   Kantara: Chapter 1? Something else that ends in 1? The B2C Service Support team loves...

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  2. Elaine Leffler

    27/03/2025

    Do you yearn to learn more about Data Lifecycle Policies? Check out our recent webinar on B2C Service Data Lifecycle Policies , presented by Principal Technical Support Engineer Alex Blanatui. The...

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  3. Elaine Leffler

    13/03/2025

    If you've ever wished to navigate Workspace Rules with a bit more clarity, Principal Technical Support Engineer Andrei Soimareanu has you covered!  In case you couldn't attend the live event, a...

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  4. Elaine Leffler

    19/02/2025

    Our latest webinar, 'Agent Browser UI Extensibility Framework (BUI) Troubleshooting' is now available to view - CLICK HERE to access the recording.   This is a topic we've brought to the webinar...

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  5. Elaine Leffler

    07/10/2024

    We are thrilled to announce the availability of Fern, your B2C Service Support digital assistant!   Fern is now available for support-enabled B2C customers and partners who are logged into...

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