Support Experience Blog
Oracle B2C Service insights from our Technical Support team subject matter experts
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Andrei Soimareanu
03/11/2020
Today's pick is a heist movie 'classic'. 'Ocean's Eleven' tells the story of Danny Ocean (George Clooney), a wry, charismatic thief, who in less than 24 hours into his parole from a New Jersey...
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Cyndi McWilliams
29/10/2020
Have you ever wished you could travel back in time so you could take back an action done in haste? Barring the invention of a time machine, there are some best practices you can take to avoid...
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George Costache
23/10/2020
The SaaS market nowadays may look like a western movie for the sales representatives. Take the 1966 classic ‘The Good, the Bad and the Ugly’ directed by Sergio Leone. In short, in the Southwest...
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Cyndi McWilliams
10/07/2020
The Technical Support Webinar series returned in July with a closer look at BUI Extensions. Will Paddock shared some best practices and troubleshooting techniques when creating extensions in the BUI...
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Jessica Bradley
29/04/2020
Have you been wondering what the chat agent experience is like in the Browser User Interface? Chat Product Manager Jessica Bradley recorded a demonstration of the Interaction Workspace in action...
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