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Support Experience Blog

Oracle B2C Service insights from our Technical Support team subject matter experts

  1. Cimberli Kearns

    12/09/2018

    In this webinar, it was discussed how Oracle B2C Service sites are hosted, how they are affected by the Internet, and how client devices work. The goal was to present networking principles in a...

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    4
  2. Cimberli Kearns

    30/08/2018

    Zak is back with more Chat-related lore to share with you. Click HERE to view the recording of his webinar and watch him illustrate what you'll find in Engagement Engine documentation:  ...

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    4
  3. Cimberli Kearns

    25/07/2018

    In this Oracle B2C Service webinar, Chris Hunter explored database connection errors with the intention of helping customers understand why site-wide issues arise. This knowledge...

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    1
  4. Cimberli Kearns

    18/07/2018

    Andrei Soimareanu gave an overview of business rules and SLAs as well discussed best practices and offering a demonstration of a how you you would set up both in the console. View the webinar...

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    3
  5. Cimberli Kearns

    13/07/2018

    For information regarding a discussion of service and system metrics, error review and management, identification and removal of unused assets as well as methods for keeping a site up to...

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    3