Collapse
Enviar una Solicitud de Servicio
Contact Information for Technical Support
Mis Notificaciones de Servicio
Logging into Configuration Assistant after IDCS migration
ID de respuesta 12490 |
Revisado 14/04/2025
What is the Configuration Assistant URL after IDCS migration and My Services deprecation?
Environment:
Oracle Cloud Portal, Configuration Assistant, Oracle B2C Service
Resolution:
My Services has been deprecated as of March 31st, 2025. Your Configuration Assistant access point changed after we migrated your Oracle Cloud Account (Identity Domain) to Oracle Identity Cloud Service (IDCS) and the OCI Console.
- Please navigate to cloud.oracle.com
- Enter your Oracle Cloud Account (formerly identity domain name), click Next and then enter your credentials. You can click on the 'Forgot Password' link if you require login assistance.
- Click the Sign In button.
- Under My Applications > Oracle B2C Service, you will see the Configuration Assistant URL (you may need to scroll down the page).
- Please bookmark your new Configuration Assistant URL.
You can also find your Configuration Assistant URL and Oracle Cloud Account (formerly identity domain name) anytime on the CX support site. Simply navigate to https://cx.rightnow.com/app/my_site_tools, login, and then click the Site Information panel located under Hosting Services.
