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Pro Tip - Authoring: contact sync from B2C Service
ID de respuesta 12977 |
Revisado 02/04/2025
PRO TIP - AUTHORING: CONTACT SYNC FROM B2C SERVICE
When contact information is updated in the B2C Service contacts table, there is no existing batch job to transfer those updates to Authoring and the contact information can't be updated directly in Authoring. This Pro Tip demonstrates the necessary steps to send updated contact information to Authoring.
Please also see our documentation regarding this topic below.
Changes to B2C Service accounts are not reflected in Knowledge Advanced (KA) user data
