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Browser UI Task Workspace
ID de respuesta 9024 |
Revisado 10/11/2019
What task workspace elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
• Contacts
• Custom Objects
• Incidents
• Organizations
• Tasks
- Fields
- Relationship Items
- Actions
- Workspace Controls - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Fields
Relationship Items
| Name | Configuration Option | Browser UI Support |
| Audit Log | Supported | |
| Custom Object Relationship | Supported | |
| File Attachments | Supported | |
| Notes | Supported |
Workspace Controls
| Name | Configuration Option | Browser UI Support | Notes |
| Answer | Supported | ||
| Browser | Supported | ||
| Button | Supported | ||
| Hyperlink | Supported | ||
| Image | Supported | ||
| List Box | Supported | ||
| Menu | Supported | ||
| Panel | Supported | ||
| Intelligent Advisor | Supported | ||
| Radio Buttons | Supported | ||
| Report | Supported | ||
| Script | Supported | ||
| Spacer | Supported | ||
| Tab set | Supported | ||
| Table | Supported | ||
| Text | Supported | ||
| Text Box | Supported | ||
| Title Bar | Supported |
| Return to full feature listing | Return to top | Go next to Workspace Controls |
