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Logging into the Browser UI is not creating an entry on the user_trans table
ID de respuesta 10510 |
Revisado 04/12/2018
Why do I not see a user_trans transaction when I log into the Browser UI?
Environment:
Browser User Interface (BUI),
Oracle B2C Service
Resolution:
Logging into the Browser UI will record an entry in the account_session_history table but not the user_trans table. If you would like to view a list of accounts who have logged into the Browser UI AgentWeb, you can create a report against the account_session_history table.
For more details about creating a custom report please see: How to create a custom report
Further details for the Browser User Interface: Browser User Interface Documentation