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How can I update my test site version?

Environment:

Oracle B2C Service test site

Resolution:

Generally, a test site should be on the same version as production in order to provide the most value. Test sites should be regularly refreshed/re-created in order to capture the latest data and software version from the production site. It is not a valid test or training environment when your test site contains old data or is built using an version older than production. Configuration Assistant provides you the ability to recreate your test site. Please allow a day for a test site refresh to complete.

(1)    Refresh to Match the Production Site Version

This option will delete the existing test site and then create a fresh test site on the same version as production. Select the 'Re-Create Test Site' option if the production site is already on the newest version.

1. Login to Configuration Assistant.

2. From the Configuration Assistant home page, click on the Site Operations hamburger menu on the right side of your Oracle B2C Service test site and select "Re-Create Test Site".

3. Choose the preferred clone type: Full (full clone of the production site), Sparse (includes the last 1000 records of the Incidents table and associated records from the Contacts table), Discreet (does not include the Incidents or Contacts table records).

4. You can schedule the re-create for a future date or start the process immediately. You can cancel scheduled re-create processes.

(2)    Refresh and Update To the Latest Version

This option will delete the existing test site, create a fresh test site and update it to the newest generally available version of Oracle B2C Service.

1. Login to Configuration Assistant.

2. From the Configuration Assistant home page, click on the Site Operations hamburger menu on the right side of your Oracle B2C Service test site and select "Re-Create and Update Test Site".

3. Choose the preferred clone type: Full (full clone of the production site), Sparse (includes the last 1000 records of the Incidents table and associated records from the Contacts table), Discreet (does not include the Incidents or Contacts table records).

4. The update of your test site will be for the most recent GA version of Oracle B2C Service.  However, if the test site was re-created while the production site is undergoing an update to a version that is prior to the GA version, your test site will update to the version the production site is updating to instead of the latest GA version in the Configuration Assistant.  Because the database schema of the production site is partially on the version it is updating to, there is a 'version lock' on the production site and your test site can only update to the same version as the production site.  For example, if the GA version is 25D and your production site is updating to version 25C, your test site will update to version 25C.  

Notes:

End of life test sites will be disabled and then destroyed one month later.

Knowledge Advanced will be disabled on end of life test sites.