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Documentation for Oracle Field Service
ID de respuesta 8215   |   Revisado 20/01/2022

What documentation is available for Oracle Field Service

Environment: 

Oracle Field Service (OFS) 

Resolution:

Oracle Field Service documentation includes information about releases, product configuration, service updates, and archived versions for previous releases.

Oracle Field Service Release Names

We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. The release names will consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters (February, May, August and November). i.e. Our August release is named Oracle Field Service 20C.


Documentation for the Latest Release - 22C (August 2022)


Features Guide - This book contains a detailed description of key features found in the What's New document

Release Notes for 22C (August 2022) - This book describes new features, changes and altered functionality with brief overviews of these changes (including Weekly Service Updates)
 

 

Implementation Advice

Oracle Field Service Optimization Best Practices - This book contains many helpful hints and suggestions to help you improve and get the full benefit from your Oracle Field Service subscription.

Statistical Estimations of Activity Durations and Travel Times - This book helps you understand how Oracle Field Service uses statistical data to provide travel estimates.

Oracle Field Service Solution Design Guidelines [For Implementers] - This book provides the guidelines to create your proposed business solution to implement Oracle Field Service.

Oracle Field Service Solution Design Guidelines [For Customers] - This book provides the guidelines to create your proposed business solution to implement Oracle Field Service.

 

Documentation for Previous Releases

 

2022 2021 2020
22B (May 2022) 21D (November 2021) 20D (November 2020)
Documentation Library Documentation Library Documentation Library
Release Notes for 22B Release Notes for 21D Release Notes
     
22A (February 2022) 21C (August 2021) 20C (August 2020)
Documentation Library Documentation Library Documentation Library
Release Notes for 22A Release Notes for 21C Release Notes
      
  21B (May 2021)  
  Documentation Library  
  Release Notes for 21B  
     
  21A (February 2021)  
  Documentation Library  
  Release Notes for 21A  
     

 



To submit feedback or report incorrect/missing information regarding the documentation provided, please submit a service request.

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