If you missed our recent webinar on Troubleshooting Lost Incoming Email in B2C Service, a recording is now available - CLICK HERE to access the recording.

During this session, Principal Technical Support Engineer Junie Bodoso provided guidance on troubleshooting lost incoming email, including:

• Incoming service email flow
• Spam quarantine
• Techmail Filters
• Tips on searching missing email using Report

The slides are attached to the recording via the attachments tab.

Note: you will need to be logged in to see the attachments tab. You can obtain a free account at https://www.oracle.com/. Click on Create an Account under View Accounts.

We hope to see you at the next webinar. In the meantime, here are some events of interest:

August 19:  Customer Portal Basics

August 29:  B2C Service Release Details for 25C