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Folders in Customer Portal
ID de respuesta 4637 |
Revisado 31/10/2018
What do the folders in Customer Portal contain?
Environment:
All versions using Customer Portal.
Resolution:
All folders listed will be in the root directory for WebDAV which is either
- https://<interfacename>.custhelp.com/dav/
... or if you have a vanity URL ...
- https://<customvhost>/dav/.
|
Customer Portal version 2 |
Customer Portal version 3 |
Function |
Read/Write Access |
| euf/assets/ | cp/customer/assets | Contains images and themes. You can add and edit files in these folders. | Read / Write |
| euf/development/ | cp/customer/development/ | The development version of your site. You can add and edit files in these folders. | Read / Write |
| euf/production/ | cp/generated/production/ | The production (live) version of your site. | Read |
| euf/rightnow/ | cp/core/framework/ | The reference (out-of-the-box) version of your site using Customer Portal. | Read |
| euf/staging/ | cp/generated/staging/ |
The staging version of your site.
|
Read |
| euf/development/config/ | cp/customer/development/config/ | Files in this directory define custom hooks. Contains hooks.php and mappings.php. | Read / Write (Note: this folder is read/write for existing files only) |
| euf/development/views/pages | cp/customer/development/views/pages | The root directory for web pages. Contains ask.php, ask_confirm.php, home.php. | Read / Write |
| euf/development/views/templates | cp/customer/development/views/templates | Contains the template files. Standard.php is the default template. | Read / Write |
| euf/development/views/pages/mobile | cp/customer/development/views/pages/mobile | The mobile pages if enabled. Structure duplicates euf/development/views/pages (CPv2), cp/customer/development/views/pages (CPv3). | Read / Write |
| euf/development/views/pages/answers | cp/customer/development/views/pages/answers | Pages for displaying answers. Contains list.php and detail.php. | Read / Write |
| euf/development/views/pages/account | cp/customer/development/views/pages/account | Pages for displaying contact information and incidents. | Read / Write |
| euf/development/views/pages/chat | cp/customer/development/views/pages/chat | Pages for chat. Contains chat_launch.php. | Read / Write |
| euf/development/views/pages/utils | cp/customer/development/views/pages/utils | Site utility pages. Contains login_form.php. | Read / Write |
| euf/development/config/ | cp/customer/development/config/ | Files in this directory define custom hooks. Contains hooks.php and mappings.php. | Read / Write |
| euf/development/controllers/ | cp/customer/development/controllers/ | Upload custom controllers to this directory. | Read / Write |
| euf/development/errors/ | cp/customer/development/errors/ | Edit error specific pages in this directory. | Read / Write |
| euf/development/helpers/ | cp/customer/development/helpers/ | Upload custom helpers to this directory. | Read / Write |
| euf/development/javascript/ | cp/customer/development/javascript/ | Custom javascript files exist in this directory. | Read / Write |
| euf/development/libraries/ | cp/customer/development/libraries/ | Upload custom libraries to this directory. | Read / Write |
| euf/development/models/custom/ | cp/customer/development/models/custom/ | Upload custom models to this directory. | Read / Write |
| euf/development/widgets/custom/ | cp/customer/development/widgets/custom/ | Upload custom widgets to this directory. Each widget is a separate folder. | Read / Write |
| euf/rightnow/widgets/standard/ | cp/core/widgets/standard/ | Contains the standard widgets. Use as a reference for custom widget development. | Read |
