29/10/2020

Have you ever wished you could travel back in time so you could take back an action done in haste? Barring the invention of a time machine, there are some best practices you can take to avoid...

23/10/2020

The SaaS market nowadays may look like a western movie for the sales representatives. Take the 1966 classic ‘The Good, the Bad and the Ugly’ directed by Sergio Leone. In short, in the Southwest...

10/07/2020

The Technical Support Webinar series returned in July with a closer look at BUI Extensions. Will Paddock shared some best practices and troubleshooting techniques when creating extensions in the BUI...

29/04/2020

Have you been wondering what the chat agent experience is like in the Browser User Interface? Chat Product Manager Jessica Bradley recorded a demonstration of the Interaction Workspace in action...

14/11/2019

In November's webinar, Chris Hunter joined us to share his wealth of knowledge of Custom Process Models. His presentation included best practices as well as concepts around the appropriate...