14/11/2019

In November's webinar, Chris Hunter joined us to share his wealth of knowledge of Custom Process Models. His presentation included best practices as well as concepts around the appropriate...

25/10/2019

Your Oracle Chat product and support teams have collaborated to deliver the sensational “Optimizing Chat Implementations” webinar.. In this webinar, Support Lead for chat, Zak...

27/09/2019

In our latest Oracle B2C Service Webinar, Alex Blanatui discusses the differences between techmail and techmail on demand and the benefits of using Oracle Managed mailboxes. He also covers techmail...

12/09/2019

CX Service Product Support Engineer veteran, Jesse Howland, will go over methodology for troubleshooting problems in workflows and workspaces through making simplifications and testing the outcome of...

30/08/2019

Join Senior Technical Support Engineer, Maria Sandru, as she will provide us with an overview of Queued Reports and Scheduled Reports.  In this webinar recording , she will help us ...